Effective Date: October 11, 2024
Thank you for choosing Accountack LLC! These Terms of Use (“Terms”) govern your access to and use of Accountack LLC’s services, including our AI-powered accounting chatbot, associated software applications, and websites (collectively, “Services”). These Terms form a legal agreement between you (“User” or “you”) and Accountack LLC, operated by Accountack LLC , a company registered in the United States.
By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.
Minimum Age Requirement
To use Accountack LLC’s Services, you must be at least 18 years old or the minimum legal age in your country to provide consent. If you are under 18, you must have the permission of a parent or legal guardian to access and use the Services.
Account Registration
When creating an account, you must provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Sharing your account or login details with others is strictly prohibited.
If you are registering or using the Services on behalf of another individual or organization, you represent and warrant that you have the legal authority to accept these Terms on their behalf.
Permitted Use
As long as you comply with these Terms, you are granted a limited, non-exclusive, and revocable right to access and use Accountack LLC’s Services for lawful accounting, tax, and financial purposes. You agree to follow all applicable laws and regulations, as well as any usage guidelines, documentation, or policies we provide.
Prohibited Use
You may not use Accountack LLC’s Services in any manner that is unlawful, abusive, harmful, or in violation of others’ rights. Specifically, you agree not to:
Software Use
You may be allowed to download applications or tools as part of the Services. These may update automatically to ensure performance and security. Some components may include open-source software, which is subject to its own license terms provided to you.
Business Email Accounts
If you register using an email address belonging to a company or organization (e.g., your employer), that organization may assume control over your account. If so, an administrator from that organization may access your content or revoke your access. We will notify you if this occurs, unless the organization has already informed you of this possibility.
Third-Party Services and Outputs
Our Services may integrate with or rely on third-party services or content providers. These third-party tools and outputs are governed by their own terms and conditions. Accountack LLC is not responsible for the functionality or content provided by third parties.
Feedback
We welcome your suggestions, comments, or feedback about our Services. By submitting feedback, you grant Accountack LLC the right to use it freely without any compensation or restriction.
Your Content
By using Accountack LLC’s Services, you may input data, questions, or instructions (“Input”) and receive responses or results generated by our AI systems (“Output”). Together, these form your “Content.” You are solely responsible for the legality and accuracy of your Content and agree that your Input will not violate any laws or these Terms. You confirm that you have all necessary rights and permissions to submit the Input you provide.
Ownership of Content
As between you and Accountack LLC, and to the extent permitted by applicable law:
Accountack LLC assigns to you any rights we may have in the Output, but this does not include any rights to Output generated for other users, even if it is similar in nature.
Similarity of Output
Because our AI may generate similar responses to different users based on comparable Inputs, the Output you receive may not be unique. Ownership of your Output does not extend to any similar content delivered to others.
How We Use Content
We may use your Content (Input and Output) to operate, maintain, enhance, and improve our Services, ensure compliance with legal requirements, and protect platform integrity. This may include internal auditing, usage analysis, and service development.
Content Opt-Out
You may request that your Content not be used to improve our models. To do so, follow the opt-out process described in our documentation. Note that opting out may limit certain features or personalization within the Services.
Accuracy and Use Disclaimer
Accountack LLC uses advanced artificial intelligence, but due to the evolving nature of AI and machine learning, Outputs may occasionally contain errors or outdated information.
By using Accountack LLC, you agree and acknowledge:
Billing and Payment
If you subscribe to any paid features, you agree to provide accurate billing details, including a valid payment method. Subscription fees will be billed automatically based on your selected plan at the start of each renewal cycle (monthly, quarterly, or annually) until canceled.
Taxes
You are responsible for all applicable taxes. Taxes will be added to your invoice where required by law.
Service Credits
If you prepay for Services using credits, those credits are subject to Accountack LLC’s Service Credit Policy. Unused credits may expire based on the terms stated at the time of purchase.
Price Changes
Accountack LLC reserves the right to change pricing. If we increase prices for your subscription, you’ll receive at least 30 days' notice before your next billing cycle. You may cancel your subscription if you do not agree to the new rates.
Your Right to Cancel
You may stop using Accountack LLC’s Services at any time by discontinuing your use or closing your account. You are not obligated to notify us, although we appreciate your feedback if you choose to leave.
Our Right to Suspend or Terminate Access
Accountack LLC reserves the right to suspend, restrict, or terminate your access to the Services or delete your account if we determine that:
If termination is based on inactivity, we will attempt to notify you in advance using the contact information associated with your account.
Appealing a Suspension or Termination
If you believe your account was suspended or terminated in error, you may request a review by contacting Accountack LLC Support at [support email/contact form]. We will investigate and respond as promptly as possible.
Accountack LLC may, at its discretion, modify or discontinue some or all of its Services at any time. If we decide to discontinue a Service you have prepaid for, we will provide reasonable advance notice and offer a refund for any unused portion of that Service. We are not liable for any resulting loss beyond what is described here.
The Services provided by Accountack LLC are offered “as is” and “as available.” To the fullest extent permitted by law, we make no representations or warranties of any kind—express, implied, statutory, or otherwise—including but not limited to:
We expressly disclaim any warranties arising from usage of trade, course of dealing, or course of performance.
Important Note:
You understand and agree that any reliance on the Services or AI-generated Outputs is at your sole risk. These Outputs are not a substitute for professional accounting, legal, tax, or financial advice. You must independently verify any information before making decisions based on it.
To the fullest extent permitted by applicable law, Accountack LLC and its affiliates, partners, and licensors shall not be liable for any:
Our total liability for any claim under these Terms will not exceed the greater of:
This limitation applies regardless of the form of the claim, whether based in contract, tort, strict liability, or otherwise—even if we have been advised of the possibility of such damages.
Jurisdiction Note:
Some states or jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In such cases, these limitations will apply to the fullest extent permitted by law, and you may have additional rights.
Here is a rewritten version of the "Indemnity" and "Dispute Resolution" sections, tailored for Accountack LLC with a professional and clear tone suitable for your AI-based accounting platform:
If you are using Accountack LLC as a business, organization, or on behalf of one, you agree—to the fullest extent permitted by law—to indemnify, defend, and hold harmless Accountack LLC, its affiliates, officers, employees, and agents from any third-party claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
This indemnification obligation will survive the termination of these Terms and your use of the Services.
Binding Arbitration Agreement
You and Accountack LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with Accountack LLC will be resolved through final and binding arbitration, rather than in court—except as outlined in the “Exceptions” section below.
This agreement to arbitrate applies to current and past claims, regardless of whether the dispute arose before or after these Terms took effect.
Opt-Out Option
You may opt out of mandatory arbitration by notifying us in writing within 30 days of creating your account or within 30 days of any material changes to this arbitration section. If you opt out, the last agreed version of the arbitration terms will still apply.
Informal Dispute Resolution First
Before starting formal arbitration, both parties agree to attempt to resolve any dispute informally. You must contact us in writing at support@Accountack .com We will reply within a reasonable time. If no resolution is reached within 60 days, either party may proceed with arbitration. During this time, all applicable statutes of limitation are paused.
Arbitration Process
Exceptions to Arbitration
This arbitration agreement does not apply to:
Class Action & Jury Trial Waiver
You and Accountack LLC agree to bring any disputes in an individual capacity only, and not as a class member or plaintiff in any class or representative proceeding.
If a claim for public injunctive relief is made, that portion may be litigated in court after arbitration of all other issues is complete.
Batch Arbitration
If 25 or more individuals, represented by the same or coordinated legal counsel, bring similar arbitration claims within 90 days, those claims will be processed in batches of up to 50 cases each. Each batch will be treated as a single arbitration with one arbitrator, one fee structure, and one joint hearing. If this batch provision is found unenforceable, each claimant will proceed individually.
Severability
If any portion of this dispute resolution section is held invalid or unenforceable, the remainder will remain in full force and effect—unless such partial unenforceability would allow class arbitration or class actions, in which case the entire dispute resolution section shall be deemed invalid.
Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without prior written consent from Accountack LLC. Any attempt to do so will be considered null and void. We may assign or transfer our rights and obligations under these Terms to an affiliate, subsidiary, acquirer, or successor entity without prior notice.
Changes to Terms or Services
We are constantly evolving and improving our Services. From time to time, we may update these Terms or modify features of our platform in response to:
If a change materially affects your rights or usage of the Services, we will provide at least 30 days’ advance notice, either via email or in-app notification. All other changes will become effective immediately upon posting. Continued use of the Services after such changes means you accept the updated Terms. If you do not agree, you must stop using the Services.
This Agreement applies to all Accountack LLC websites, applications, tools, and platforms that reference these Terms, including all associated mobile and web-based access points (“Sites”). By accessing, registering for, or using any part of our Services, you agree to be legally bound by this Agreement. If you do not agree, you must not use or access our Services.
Accepting the Terms includes actions such as:
By using our Services, you confirm that you are:
If you do not meet these requirements, you may not use the Services.
Your use of the Services is subject to Accountack LLC’s [Privacy Policy], which outlines how we collect, process, and store your data.
Additionally, by providing your contact information, you consent to receive occasional emails, text messages, or calls (including via autodialer or prerecorded voice) for service updates, appointment reminders, or promotional content.
You understand and agree:
For users protected under the California Consumer Privacy Act, Accountack LLC may operate as a Business or Third Party, depending on the context.
If you share personal information with us, you warrant that:
Accountack LLC does not consider internal sharing between affiliated entities to be a “sale” under CCPA.
Accountack LLC provides AI-driven and human-assisted tools to support your financial needs. Services may include:
Accountack LLC is not a law firm, and our AI tools are not a substitute for licensed legal or financial professionals. Where licensed CPA, EA, or legal professionals are engaged through our platform, they operate under their own licenses and are not employees or agents of Accountack LLC unless otherwise stated.
You understand that any advice, recommendations, or content provided via the platform—whether AI-generated or human-assisted—is general in nature and must be independently evaluated.
Accountack LLC may display or offer sponsored promotions, product suggestions, or service offers from third-party partners (“Partner Offers”). These offers may be personalized based on your activity, preferences, or information shared within the Services.
We may disclose when content is sponsored, and we may add, change, or remove third-party service providers at any time. You acknowledge and agree that your information may be shared with current or future partners in accordance with our Privacy Policy.
Links to third-party websites or applications may be provided for your convenience. Accountack LLC does not endorse or guarantee any third-party services, products, or claims, even if promoted within the platform. Any transactions, applications, or interactions with these third parties are solely between you and the third party and governed by their terms of use and privacy policies. Accountack LLC is not responsible for third-party practices, services, or outcomes.
By registering with Accountack LLC, you agree to provide accurate, up-to-date, and complete information (“Registration Information”) and to maintain the accuracy of that information throughout your use of the Services.
By providing your contact details, including your email address and phone number, you consent to receiving account-related and promotional communications via email, SMS, phone calls, or in-app messages. You may opt out of promotional communications at any time, though service-critical messages will still be sent.
You are responsible for maintaining the confidentiality of your account and registration credentials. If you believe your account has been compromised, notify us immediately at support@Accountack .com
Your use of Accountack LLC is personal, non-transferable, and must comply with all applicable laws. You agree not to:
Accountack LLC may experience planned or unplanned downtime due to maintenance or unforeseen technical issues. While we strive to maintain service reliability, we are not liable for any disruption, delay, or loss resulting from such interruptions.
Some features may be accessible via mobile devices. You are solely responsible for:
Accountack LLC makes no warranties about mobile connectivity, security of telecommunications services, or uninterrupted mobile access to the Services.
We may contact you via mail, email, phone, or SMS regarding your account, the Services, or new offers. You can update communication preferences or opt out of non-essential contact through your account settings or by contacting us.
All content provided through the Accountack LLC platform—including designs, text, graphics, icons, code, and software—is protected under copyright and trademark laws and owned or licensed by Accountack LLC LLC. You may access and use content for personal, internal business use only. Reproduction, redistribution, or reuse without prior written consent is strictly prohibited.
You may not:
You agree not to:
We may maintain a presence on social media platforms like Facebook®, LinkedIn®, YouTube®, and Instagram®. Any content you share on those platforms is subject to the terms and privacy policies of those services. Please review their policies to understand how your data is handled.
Accountack LLC is not a law firm or investment advisory firm. While we may connect you with licensed professionals or provide general information via AI, you are solely responsible for seeking certified legal, tax, or financial advice where needed. Outputs from our AI chatbot should be reviewed and verified before use in legal or business decisions.
Last Updated: 11 Oct 2024
Thank you for selecting the services offered by Accountack LLC, a platform owned and operated by Accountack LLC LLC and its affiliates (referred to as "Accountack LLC", "we", "our", or "us"). These Engagement Terms of Service (the “Terms” or “Agreement”) govern your use of Accountack LLC’s AI-powered accounting platform and related services. By clicking “I Agree” or using our Services, you confirm that you have read and agree to be bound by this Agreement.
Accountack LLC provides accounting automation, business tax planning, financial dashboards, and support services. Professional services offered through Accountack LLC may be delivered by licensed third-party service providers (e.g., CPAs, enrolled agents, attorneys). Our account representatives and support teams are not licensed professionals and serve only to coordinate or support the delivery of services.
ARBITRATION NOTICE: THIS AGREEMENT INCLUDES A MANDATORY INDIVIDUAL ARBITRATION CLAUSE (SEE SECTION A.12).
These Terms govern the Services provided via our website, platform, or third-party providers, including but not limited to:
These Terms incorporate:
You are granted a personal, non-exclusive, non-transferable license to use the Services in accordance with this Agreement. You may not:
Billing and Authorization
Services are billed in U.S. dollars. By placing an order, you authorize us to begin fulfilling the Services immediately. After 7 calendar days from the order date, all sales are final and non-refundable.
Accepted Methods: Valid credit/debit cards, ACH, or other approved methods.
Installments: If permitted, you may pay in periodic installments under the terms specified at checkout. Regardless of usage, the full balance is owed once you engage.
Updates & Accuracy
You are responsible for maintaining up-to-date billing info. We may use your bank’s auto-update service if your payment method expires.
Refunds & Cancellations
You may cancel your purchase within seven (7) calendar days of the order date to receive a full refund. After this period, all payments—whether one-time or installment-based—are non-refundable.
For bookkeeping subscription services, a 30-day written notice is required for cancellation. If you fail to provide necessary access to requested documents, platforms, or financial accounts within three (3) months of engagement, Accountack LLC reserves the right to pause or terminate the service at its discretion.
The CFO service is a fixed-term, non-cancellable, and non-refundable agreement. You agree to pay the full contract amount, regardless of service usage or early termination. Once the Agreement is signed and service resources are allocated, no portion of the contract fee will be refunded under any circumstances.
Where prohibited by applicable law, this clause may not apply. Accountack LLC will comply with any mandatory consumer rights or refund laws in your jurisdiction
You agree to the [Accountack LLC Privacy Policy]. We use your information to:
CCPA Compliance
As a data processor and, when applicable, a data controller, Accountack LLC ensures compliance with the California Consumer Privacy Act (CCPA). You agree that:
5.1 Content Ownership & Licensing
Any content (documents, data, financial records, etc.) you upload remains your property. By using our platform, you grant Accountack LLC a royalty-free, worldwide license to store, process, and use that content solely to deliver the Services.
5.2 Acceptable Use Policy
You agree not to upload or transmit:
5.3 Feedback Usage
Any feedback or suggestions provided to Accountack LLC may be used freely, without compensation, to improve our products or services.
5.4 Monitoring
Accountack LLC may monitor service usage to ensure compliance. We may suspend access, remove content, or disclose activity to law enforcement if required by law.
6.3 Accuracy Guarantee
If an Accountack LLC-prepared return includes a calculation error resulting in IRS/state penalties or interest, we will reimburse those charges (up to $3,000). This does not cover:
Claims must be submitted within 30 days of notice from a tax authority.support@accountack.com
6.4 Audit Support Guarantee
If audited by the IRS or a state, we’ll help you organize your documents and understand the process (no legal representation included). Submit audit support requests within 60 days of notice and no later than 3 years post-filing.
Accountack LLC services may involve referrals to licensed professionals. Our internal staff are not legal, investment, or tax advisors unless explicitly stated.
You may receive promotional offers or product recommendations, and by using our platform, you consent to receive those communications electronically.
All services are provided "as is" without warranties of any kind. Accountack LLC disclaims any guarantee of:
Where local law limits disclaimers, we comply with the minimum legal standard.
We may update this Agreement periodically. Changes will not be retroactive. We will notify you of material changes 30 days in advance via email or within the platform.
We may terminate your access at any time for:
Upon termination, all unpaid amounts become due immediately.
This Agreement shall be governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.
All disputes shall be resolved via binding individual arbitration, except for qualifying small claims court matters. Arbitration shall follow the rules of the American Arbitration Association (AAA) and take place in Wyoming, unless both parties agree otherwise.
Class actions and jury trials are expressly waived.
To initiate arbitration, send a written email to:
support@accountack.com
This Agreement is the full legal contract between you and Accountack LLC. If any part is found unenforceable, the rest shall remain in effect. You may not assign this agreement without consent. Accountack LLC may assign this Agreement to any affiliate, acquirer, or successor entity.
Accountack LLC grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Accountack LLC platform (the “Website” or “Services”) strictly for your own non-commercial, personal, or internally authorized business use, and only as permitted under these Terms.
This license allows you to view, download, and print materials, including screen-displayed content, audio, video, and other information provided by Accountack LLC, solely for the purpose of receiving accounting, tax, and financial information or services through the Website.
You may not:
All rights not explicitly granted are reserved by Accountack LLC. Unauthorized use of the platform or content will be considered a violation of these Terms and may result in suspension or legal action.
To access and use Accountack LLC’s online Services, you are responsible for:
You acknowledge that system access may occasionally be limited due to updates, maintenance, or unforeseen technical issues such as:
Accountack LLC is not responsible for:
It is your responsibility to comply with all applicable privacy, data protection, and security laws when using the Services.
All content made available through the Accountack LLC platform and website—including but not limited to text, graphics, logos, icons, images, videos, audio clips, software, source code, digital downloads, data compilations, designs, trade names, trademarks, and service marks—is the property of Accountack LLC or its licensors, and is protected by applicable United States and international intellectual property laws, including copyright, trademark, and patent laws.
The availability of this content does not grant you any ownership rights or licenses, either express or implied. Any use of our content outside the scope of these Terms—without prior written permission—is strictly prohibited.
You may not:
All unauthorized use of Accountack LLC’s intellectual property may result in immediate termination of your account and may also subject you to legal liability, including but not limited to monetary damages or injunctive relief.
To request permission for commercial or public use of our materials, please contact us in writing at support@Accountack .com
Certain features of the Accountack LLC platform may require you to create an account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. You agree to:
Accountack LLC reserves the right to suspend or terminate your account, access, or use of the Services at any time and for any reason, including but not limited to a violation of these Terms. Upon termination, you agree to:
You must ensure that all account information you provide is truthful, complete, and up-to-date. We may suspend or terminate your access if we discover that the information you provided is false, outdated, or incomplete.
By opting in to receive SMS or text messages from Accountack LLC, you agree to the following:
If you change or deactivate your phone number, you must update your Accountack LLC account to avoid communication errors.
Not all message types may be available in all regions or with all carriers.
By using the Accountack LLC platform, you may have access to confidential business methods, platform data, AI outputs, strategies, reports, or other non-public content (“Confidential Information”).
You agree to:
“Confidential Information” includes all non-public information obtained through secured portions of the platform or marked as confidential, as well as any information a reasonable person would understand to be proprietary.
You agree not to use the Accountack LLC platform or Services in any way that is unlawful, harmful, or violates these Terms. Prohibited activities include, but are not limited to:
The Accountack LLC platform may contain links or references to external websites operated by third parties. These links are provided for your convenience only. Accountack LLC does not own, control, or endorse the content, products, or services offered by these third-party websites.
Your access to and use of any third-party site is entirely at your own risk, and is subject to the terms and privacy policies of the respective site. Accountack LLC makes no warranties or representations regarding the accuracy, safety, or legality of such content or services.
Please note that Accountack LLC’s Privacy Policy applies only while you are on our platform. Once you leave our Website, we encourage you to review the privacy policies and terms of any third-party site before sharing your personal or business information.
If you engage in business dealings, transactions, or promotions with any third-party advertisers, service providers, or vendors found on or through the Accountack LLC platform, such transactions are solely between you and the third party.
Accountack LLC does not:
Any terms, conditions, warranties, or representations associated with third-party offers are binding only between you and the third party involved.
You are granted a personal, limited, non-transferable, revocable, and non-exclusive license to create a hyperlink to the homepage of the Accountack LLC website (support@Accountack .com, provided that:
You may only link to the homepage—deep linking to internal pages is not permitted unless specifically authorized in writing.
We reserve the right to revoke this linking license at any time, with or without notice. Upon request, you must immediately remove any link to our platform.
All links must function as full forward links, meaning the visitor’s browser is directed to the Accountack LLC homepage without the use of frames or barriers. The browser's “Back” button should return the user to the original referring site.
Accountackis not a fiduciary or advisor. Users are solely responsible for verifying the accuracy and completeness of all information provided through the platform. Accountackdoes not perform audits or reviews of any financial data submitted. All data is user-submitted, and it is the user’s sole responsibility to ensure compliance with applicable laws and regulations.
Our role is limited to providing accounting services as necessary to prepare your tax returns. We do not perform procedures designed to detect fraud, misstatements, or irregularities. Accordingly, our services should not be relied upon to uncover errors, fraud, or illegal acts—though we will inform you if any such issues are identified during the normal course of our work.
You bear full responsibility for the accuracy and completeness of the information you provide. We do not verify or audit the data submitted, and we are not liable for errors, omissions, or misrepresentations. The accuracy of your tax returns ultimately rests with you. We cannot be held responsible for penalties, interest, or additional taxes arising from incomplete or inaccurate information.
The law imposes penalties for underpayment of taxes. If you have concerns regarding potential penalties, please consult us in advance. In cases of unclear tax law or conflicting interpretations, we will explain the reasonable alternatives along with the risks and consequences. We will proceed based on the option you choose.
All original documents will be returned to you upon completion of our engagement. You should retain these records, along with supporting documentation such as canceled checks, receipts, and statements, as they may be needed to substantiate items reported on your tax return. We will retain electronic copies of your records and our workpapers for up to seven (7) years, after which they will be securely destroyed.
If your tax return is selected for audit or review by the IRS or state taxing authorities, we are available to assist with representation or the preparation of supporting documentation. These services are not included in our standard tax preparation fee and will incur additional charges. If you receive any correspondence from tax agencies, please contact us immediately.
If an error on our part results in penalties, we will correct the return at no charge and cover the penalty. However, we are not responsible for payment of any additional taxes, interest, or liabilities resulting from incorrect or incomplete information provided by you.
Any tax planning advice or strategies we provide are based solely on the information you submit and the tax laws in effect at the time. Changes in tax law or your financial situation may impact these strategies. We do not accept responsibility for any negative outcomes caused by such changes.