privacy policy

Effective Date: October 11, 2024

At Accountack LLC (“Accountack,” “we,” “our,” or “us”), we value your privacy and are committed to safeguarding any personal data we collect from you or about you when you use our website, applications, and services (collectively, the “Services”).

This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data (“Personal Data”) when you interact with Accountack.

Note: This Privacy Policy does not apply to content that we process on behalf of customers under separate business agreements (e.g., accounting data managed under client subscription services). Such processing is governed by the terms of those agreements.

Personal Data We Collect

We collect the following categories of Personal Data:

Personal Data You Provide

We collect Personal Data when you create an account, use our Services, or communicate with us.

Account Information: When you sign up, we collect details such as your name, email address, password, phone number, date of birth (where required), payment details, and transaction history.
User Content: This includes any information you input into our Services—such as prompts, uploaded files, financial records, audio, images, or documents—that may be used to generate responses or reports (“Content”).
Communication Information: If you contact us by email, chat, phone, or social media, we may collect your name, contact details, and the contents of your communication.
Other Information You Provide: This includes survey responses, feedback, customer support requests, or documentation used to verify your identity or eligibility.

Personal Data We Collect Automatically

When you interact with the Services, we automatically collect certain technical and usage data:

Log Data: This includes your IP address, browser type and version, access timestamps, pages visited, and interactions with the Services.
Usage Data: We collect behavioral information such as feature usage, time spent on different features, page views, and engagement metrics.
Device Information: We collect technical details about your device, including operating system, device type, unique identifiers, and browser type.
Location Information: We may estimate your general location using your IP address to detect fraud, enforce policies, or personalize your experience. Some services may request precise location with your permission (e.g., GPS-enabled features).Cookies and Similar Technologies: We use cookies, web beacons, and other tools to enhance functionality, remember preferences, secure sessions, and improve user experience. Please review our Cookie Policy for more information.

Information from Third Parties

We may receive information about you from:

*   **Security partners:** To prevent fraud, security threats, or account abuse.
*   **Marketing and analytics vendors:** For lead generation, personalization, and engagement tracking.
*   **Public sources:** To improve our Services, train our AI systems (as permitted), and verify information.

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How We Use Personal Data

We may use your Personal Data for the following purposes:

To provide and operate our Services – including processing your inquiries, generating AI-assisted outputs (such as accounting summaries or tax insights), and delivering features like dashboards and financial reports.
To improve and develop Accountack – including analyzing usage, training and refining our AI systems (unless you opt out), troubleshooting, and adding new features.
To communicate with you – for example, to share important updates, product changes, support responses, or information about new features, service offerings, or educational events.
To ensure security and prevent abuse – such as detecting fraud, protecting against unauthorized access, and enforcing our Terms of Use.
To comply with legal obligations – including cooperating with regulatory authorities and protecting the rights, safety, and privacy of users, Accountack, Accountack LLC, and others.

We may also aggregate or de-identify your Personal Data so that it no longer identifies you. We may use this information for research, system improvement, analytics, or benchmarking purposes. De-identified information will be maintained in a non-identifiable state and will not be re-identified unless required by law.

Training and Model Improvement: Accountack may use anonymized Content you submit to help train and improve our AI models. You may request to opt out of model training at any time by contacting support@Accountack.com. Please note that opting out may limit certain personalization features.

Disclosure of Personal Data

We may disclose your Personal Data in the following circumstances:

1. Vendors and Service Providers

To support our business operations and enhance the delivery of our Services, we may disclose Personal Data to trusted third-party vendors and service providers. These may include providers of:

*   Cloud hosting and infrastructure
*   Customer support and engagement tools
*   AI development and data storage
*   Security and monitoring systems
*   Payment processing and billing systems
*   Communication, analytics, and marketing tools

These providers are authorized to access, process, or store Personal Data solely to perform tasks on our behalf and are bound by contractual obligations to protect your information and act only under our instructions.

2. Business Transfers

If Accountack (Accountack LLC) is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets (“Transaction”), your Personal Data may be shared with relevant parties during the due diligence process and may be transferred as part of the Transaction. Any successor entity will be bound by obligations consistent with this Privacy Policy.

3. Legal and Regulatory Requirements

We may disclose your Personal Data to government authorities or other third parties if we believe such disclosure is necessary to:

*   Comply with a legal obligation or governmental request
*   Enforce our Terms of Use or other policies
*   Prevent or investigate fraud, illegal activity, or security threats
*   Protect the rights, property, safety, or integrity of Accountack, our users, or the public
*   Defend against legal claims or liability

4. Affiliates and Corporate Entities

We may share your Personal Data with affiliated entities within the Accountack LLC corporate group. These entities are required to handle your Personal Data in accordance with this Privacy Policy.

5. Business Accounts and Administrators

If you register or are added to Accountack using a work or organization-provided email address, we may disclose limited account information (such as your name or email address) to your employer or organization. If your account is linked to a business subscription or dashboard, an administrator may be able to access or manage your usage and account activity.

6. Other Users and Authorized Third Parties

If you choose to share content or collaborate with others through our platform (such as sharing a dashboard or submitting information to a connected third-party application), your shared content may be accessible to those users or services. Any data shared with external applications or services is governed by their respective privacy policies and terms.

4. Retention

We retain your Personal Data only for as long as necessary to provide the Accountack Services and fulfill the purposes outlined in this Privacy Policy. This may include activities such as:

*   Delivering and maintaining services
*   Complying with legal and regulatory obligations
*   Preventing fraud or abuse
*   Enforcing our agreements
*   Resolving disputes and ensuring platform security

How long we keep your data depends on several factors, including:

*   The purpose for which the data was collected (e.g., service delivery vs. compliance);
*   The sensitivity and type of information;
*   Potential risk from unauthorized access or disclosure;
*   Your activity and account settings (e.g., active subscriptions vs. inactive accounts);
*   Applicable legal or regulatory requirements (e.g., tax or accounting rules requiring retention of certain records).

In some cases, retention duration may also depend on your preferences or interactions. For example, data tied to temporary chat sessions or trial features may be stored for a limited time (e.g., up to 30 days) for safety, quality control, or system performance monitoring—unless legally required or unless you request otherwise (where applicable).

If you delete your account or request data removal, we will delete or anonymize your Personal Data unless we are legally required or permitted to retain certain information.

For more details about data controls and account deletion options, please contact us at support@Accountack.com.

5. Your Rights

Depending on your location, you may have certain legal rights regarding your Personal Data. These rights may include:

Access – The right to request a copy of the Personal Data we hold about you.
Deletion – The right to request the deletion of your Personal Data.
Correction – The right to request that we update or correct any inaccuracies in your Personal Data.
Portability – The right to request that your Personal Data be transferred to another service provider.
Restriction – The right to request that we limit how we process your Personal Data.
Objection – The right to object to certain types of data processing, such as direct marketing.
Consent Withdrawal – The right to withdraw your consent at any time where we rely on your consent to process data.
Complaint – The right to lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

You may be able to access, update, or delete certain account and personal information by logging into your Accountack account. If you’re unable to fulfill your request through your account or would like to exercise any of the above rights, please contact us at support@Accountack.com

Important Note on AI Accuracy

Accountack’s Services use AI to generate responses based on your input. These responses are predictive and may not always be factually accurate. Therefore, you should not rely solely on the factual accuracy of AI-generated content. If any output includes inaccurate information about you, and you’d like to request a correction or removal, contact us at support@Accountack.com We will evaluate your request in accordance with applicable law and our technical capabilities.

International Data Transfers

Accountack processes and stores your Personal Data on servers located in the United States and possibly other jurisdictions. Regardless of where your data is processed, we apply the same protections outlined in this Privacy Policy. We only transfer Personal Data using legally approved mechanisms and safeguards.

By using our Services or providing information to us, you consent to the transfer, storage, and processing of your Personal Data across international borders, including to and within the United States, as necessary to deliver our Services and operate our business.

If you are located in the European Economic Area (EEA), the United Kingdom, or another region with specific data transfer regulations, we rely on legally recognized mechanisms, such as standard contractual clauses, to ensure adequate protection of your Personal Data during international transfers.

6. Children

Accountack’s Services are not intended for use by children under the age of 18, and we do not knowingly collect Personal Data from children under 18 . If you believe that a child under 13 has submitted Personal Data to us, please contact us at support@Accountack.com, and we will take appropriate steps to delete the data.

If you are under 18, you must have your parent’s or guardian’s permission to use our Services.

8. Additional U.S. State Disclosures

Certain U.S. state privacy laws (such as the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and others) require specific disclosures regarding our collection, use, and sharing of Personal Data.

Below is a summary of the categories of Personal Data we may collect, their sources, the purposes for which we use them, and the categories of third parties with whom we share the data:

| Category of Personal Data | Source | Purpose of Collection | Shared With |
|---|---|---|---|
| Identifiers (e.g., name, email, phone number) | Directly from you | To create and manage accounts, communicate, provide services | Service providers, affiliates |
| Account credentials | Directly from you | Authentication, account security | Not shared, stored securely |
| Payment information | Directly from you or your payment provider | Payment processing | Payment processors |
| Commercial information (e.g., transaction history) | Generated by your use of our Services | Service analytics, support | Service providers |
| Internet or device information (e.g., IP address, browser type, device ID) | Automatically from your device | Improve functionality, security, analytics | Analytics providers, security vendors |
| Geolocation data (approximate) | From your IP address or device | Localization, fraud detection | Security partners |
| Audio, visual, or similar information (if you upload files or use voice input) | Directly from you | Processing your requests | Not shared, unless required for service |
| Inferences (e.g., service usage insights) | Derived from your interactions | Improve and personalize the Services | Internal use only |
| Sensitive Personal Information (if voluntarily provided) | Directly from you | Tax and accounting services, compliance | Secure processing systems |

We do not sell Personal Data as defined under the CCPA or other state laws. We may share Personal Data with service providers and processors solely for operational business purposes under strict contractual requirements.

If you are a resident of California, Virginia, Colorado, Utah, or Connecticut, you may have additional privacy rights. Please refer to the “Your Rights” section above or contact us at support@Accountack.com to exercise those rights.

| Category of Personal Data | Use of Personal Data | Disclosure of Personal Data |
|---|---|---|
| We collect the following information, as described above: | We use this information for the following purposes, as described above: | We may disclose this information in the following circumstances, as described above: |
| • Identifiers, such as your name, contact details, IP address, and other device identifiers | • Provide, analyze, and maintain our Services |  |
| • Commercial information, such as your transaction history | • Improve and develop our Services and conduct research | • Vendors, service providers, and affiliates to process in accordance with our instructions |
| • Network activity information, such as Content and how you interact with our Services | • Communicate with you, including to send you information about our Services and events | • Government authorities or other third parties for the legal reasons described above |
| • Communication information, such as your contact information when you send us email | • Prevent fraud, illegal activity, or misuses of our Services, and to protect the security of our systems and Services | • Parties involved in Transactions |
| • Geolocation data, such as the general area from which your device accesses our Services based on information like its IP address, or precise location information you choose to provide | • Comply with legal obligations and protect the rights, privacy, safety, or property of our users, Accountack, or third parties | • Business account administrators for the reasons described above |
| • Your account credentials and payment information |  | • Other users and third parties you interact or share information with |

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the following privacy rights with respect to your Personal Data:

Right to Know: You have the right to know what Personal Data we collect, use, disclose, or retain, including the right to request access to your Personal Data—often in a portable format.
Right to Delete: You may request that we delete your Personal Data, subject to certain legal and contractual obligations.
Right to Correct: You may request correction of inaccurate or incomplete Personal Data we have about you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

No Selling or Targeted Advertising

Accountack does not:

*   Sell your Personal Data.
*   Share your Personal Data for cross-context behavioral advertising.
*   Process your sensitive Personal Data to infer characteristics about you.

These commitments apply as defined under U.S. state privacy laws, including the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and similar laws.

Exercising Your Rights

To exercise any of the privacy rights described above, please contact us via one of the following methods:

Email: support@Accountack.com

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will post the revised Privacy Policy on this page with the updated “Last Updated” date at the top.

If the changes materially affect your rights or how we process your Personal Data, we will provide additional notice (such as through a banner notification, email, or in-app alert) as required by applicable law.

We encourage you to review this Privacy Policy regularly to stay informed about how Accountack (Accountack LLC) protects your privacy.

Transmission of Information to Other Countries

Accountack (operated by Accountack LLC) is a U.S.-based company. Subject to applicable data protection laws, your Personal Data may be collected, processed, and stored in countries other than your own, including the United States, where data privacy laws may be different or less protective than those in your jurisdiction.

Where feasible and required by law, we implement appropriate safeguards to ensure that any transfer of Personal Data complies with applicable legal requirements and that your data continues to be treated in accordance with the principles set forth in this Privacy Policy.

By using our Services or providing information to us, you consent to the transfer, storage, and processing of your Personal Data across international borders, including to and within the United States, as necessary to deliver our Services and operate our business.

If you are located in the European Economic Area (EEA), the United Kingdom, or another region with specific data transfer regulations, we rely on legally recognized mechanisms, such as standard contractual clauses, to ensure adequate protection of your Personal Data during international transfers.

15. Third-Party Applications and Websites

For your convenience, the Accountack platform may include links to third-party websites, applications, tools, or services that are not owned or controlled by Accountack LLC. These third-party sites and services may have their own privacy policies and data collection practices.

Please be aware that Accountack is not responsible for the privacy practices, content, or operations of any third-party website or service. We do not endorse, monitor, or make any representations about third-party platforms or their use of your Personal Data.

We encourage you to carefully review the privacy policies and terms of use of any third-party site or service you interact with before sharing any personal information or using those platforms.

Your interactions with third-party websites and applications are solely governed by the terms and privacy policies of those third parties.

16. Additional Information for California Residents

If you are a resident of California, the following disclosures are provided to comply with the California Consumer Privacy Act (CCPA), including as amended by the California Privacy Rights Act (CPRA), and apply in addition to the rest of this Privacy Policy.

California “Shine the Light” Disclosure

California Civil Code Section 1798.83 permits users who are California residents to request information regarding the disclosure of their personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please contact us using the information in the Contact Us section below. We currently do not disclose personal information to third parties for their direct marketing purposes without your consent.

California Notice of Financial Incentive

Accountack may offer programs such as “Send a Friend” or other referral, loyalty, or promotional campaigns that could be considered “financial incentives” under California law. These programs may provide discounts, rewards, or exclusive services in exchange for your participation and the provision of certain personal information (such as your name, email address, or the contact information of a referral).

We do not assign a monetary value to the information we collect; however, to the extent we do, it is reasonably related to the value of the incentives offered. Participation in such programs is voluntary, and you may withdraw at any time by contacting support@Accountack.com.

California Sensitive Information Disclosure

In accordance with California law, we may collect the following categories of sensitive personal information, if required for legitimate business or legal purposes:

*   Social Security number, driver’s license number, state ID, or passport number
*   Financial account details in combination with login credentials or access codes
*   Biometric information used for identity verification

This sensitive data is used strictly for:

*   Identity verification
*   Legal and regulatory compliance
*   Secure access to accounts
*   Payment processing
*   Delivering services you request

We do not use or disclose sensitive personal information for any purposes other than those authorized under the CPRA, and we do not sell or share sensitive personal information for cross-context behavioral advertising.

Business terms

1. Services

1.1 Use of Services

Accountack grants you a limited, non-exclusive, non-transferable right to access and use the Services during the term of this Agreement, solely for your internal business purposes and in accordance with the Agreement. This includes the right to integrate Accountack’s AI tools, accounting automations, and APIs (collectively, “Services”) into your business systems, subject to your selected plan and usage limitations.

Services” include Accountack’s AI-powered accounting chatbot, financial dashboards, tax planning tools, document management systems, and any related features, software, documentation, or websites. These Services may be updated from time to time, and Accountack reserves the right to make changes or improvements as needed.

1.2 Third-Party Offerings

Accountack Services may integrate with or rely on third-party services, applications, or content (“**Third-Party Offerings**”). Your use of any Third-Party Offering is governed by that provider’s terms and privacy policies. Accountack is not responsible for the content, functionality, or security of any Third-Party Offering, and use is at your own risk.

1.3 Account Responsibilities

You are responsible for providing accurate and current account information and for maintaining the confidentiality of your credentials. You are liable for all activities occurring under your account, including those conducted by any user you authorize (“Authorized Users”). You may not share credentials across users, sublicense, resell, or lease access to the Services without prior written approval.

You agree to notify Accountack immediately upon becoming aware of any unauthorized access to or use of your account or the Services. Accountack may suspend access to your account if we suspect unauthorized or abusive activity.

2. Restrictions

We retain all rights, title, and interest in and to the Accountack Services, platform, and underlying technology. You are granted only the limited rights to use the Services as explicitly outlined in this Agreement. You agree that neither you nor your authorized users will:

(a) Use the Services or Customer Content (as defined below) in any manner that violates applicable laws, industry standards, or Accountack’s Acceptable Use Policy;

(b) Infringe, misappropriate, or otherwise violate any third party’s intellectual property, privacy, or other legal rights through your use of the Services;

(c) Submit or transmit to Accountack any personal data of children under 13 years old (or under the minimum age of digital consent in your jurisdiction) or allow minors to use the Services without appropriate parental or guardian consent;

(d) Reverse engineer, decompile, disassemble, decipher, or attempt to derive source code, underlying logic, models, or algorithms of the Services (except where such restriction is prohibited by applicable law);

(e) Use Accountack-generated output to train, test, or develop any artificial intelligence models that compete with Accountack or its core offerings;

(f) Use automated methods, bots, or scrapers to extract data or output from the Services unless expressly authorized via our API;

(g) Sell, rent, license, sublicense, or otherwise transfer access to your Accountack account or any API credentials to third parties.

3. Content

3.1 Customer Content

You and your authorized users may provide input into the Services (the “Input”) and receive responses or results generated by the platform (the “Output”). Collectively, Input and Output are referred to as “Customer Content.” As between you and Accountack:

*   You retain ownership of your Input.
*   You own the Output generated specifically for you, and Accountack hereby assigns to you any rights we may have in that Output.

This ownership does not extend to similar outputs generated for other users with similar inputs.

3.2 Accountack’s Use of Customer Content

Accountack will use Customer Content solely to deliver the Services, monitor service integrity, ensure compliance with law, or enforce our policies. We will not use your Customer Content to train or improve our AI models unless you explicitly opt in. You may request to opt out via support@Accountack.com.

3.3 Customer Responsibilities

You are solely responsible for the accuracy, legality, and appropriateness of all Input you submit and for ensuring that you have the necessary rights to submit such data. You are also solely responsible for reviewing and validating any Output before relying on it for business or financial decisions, and for applying human oversight where required.

3.4 Similarity of Outputs

Due to the nature of AI systems, some responses generated by the Services may resemble outputs provided to other users. Ownership of Output is limited to content generated in response to your specific Input and does not apply to similar or identical output generated for others.

4. Confidentiality

4.1 Confidential Information

“Confidential Information” refers to non-public information disclosed by one party (the “Discloser”) to the other party (the “Recipient”) that is marked confidential or would reasonably be understood to be confidential under the circumstances. Customer Content is considered Confidential Information. The Recipient agrees to:

*   Use the Confidential Information only as necessary to fulfill its obligations under this Agreement;
*   Not disclose it to any third party without written permission;
*   Use reasonable care to protect the confidentiality of the information.

4.2 Exceptions

Confidentiality obligations do not apply to information that:

*   Is publicly available through no breach by the Recipient;
*   Was already known to the Recipient at the time of disclosure;
*   Is disclosed by a third party lawfully and without restriction;
*   Is independently developed without use of the Discloser’s Confidential Information.

Recipient may disclose Confidential Information if required by law, provided reasonable notice is given to the Discloser unless prohibited by law.

5. Security

5.1 Security Program

Accountack maintains a robust security program designed to protect the Services and Customer Content against accidental, unauthorized, or unlawful loss, access, or disclosure. This includes internal policies and operational practices aimed at minimizing security risks and maintaining platform integrity.

5.2 Security Commitments

As part of our ongoing security efforts, Accountack commits to:

*   Implementing policies for data access, transfer, and storage;
*   Running core infrastructure within secured cloud environments with VPN protection and firewalls;
*   Enforcing multi-factor authentication and least-privilege access;
*   Maintaining system monitoring, alerting, and logging protocols;
*   Conducting vulnerability assessments and incident response planning;
*   Periodically reviewing and updating our security procedures to align with industry best practices and regulatory standards.

7. Payment; Taxes

7.1 Fees and Billing

You agree to pay all applicable fees (“Fees”) associated with your use of Accountack’s Services, as outlined on our pricing page or in a signed Order Form. Price changes for new purchases or usage will take effect immediately for legal compliance or reductions; otherwise, they will take effect 14 days after notice. We reserve the right to correct billing errors, even after invoices are issued or payments are made. You authorize Accountack and its payment processors to charge your selected payment method on a recurring basis. Fees are payable in U.S. dollars and are non-refundable, except where explicitly provided in this Agreement or by law.

7.2 Service Credits

Prepaid usage or promotional allowances may be issued as “Service Credits,” which must be used in accordance with the terms set at the time of issuance. Unused credits may expire or be forfeited.

7.3 Taxes

Fees exclude all applicable taxes, including VAT or sales tax, which we will add where required by law. We will rely on your account’s name and address to determine tax jurisdiction unless otherwise stated.

7.4 Disputes and Late Payments

Billing inquiries must be submitted in writing to billing@Accountack.com within 30 days of invoice issuance. Any undisputed late payments may incur a 1.5% monthly interest charge on the outstanding amount. Accountack reserves the right to suspend services for non-payment after providing written notice.

8. Term; Termination

8.1 Term

This Agreement begins on the earlier of (i) your acceptance of these Terms, (ii) the start date of any Order Form, or (iii) your first use of the Services. Subscriptions will automatically renew for the same term unless either party provides written notice at least 30 days prior to renewal.

8.2 Termination

Either party may terminate this Agreement with 30 days’ written notice if the other party materially breaches it and fails to cure within the notice period. We may also suspend or terminate your account if:

*   You violate applicable law or this Agreement,
*   Your account poses a security or legal risk,
*   You engage in fraudulent or harmful conduct, or
*   Required by legal or regulatory authorities.

You may terminate at any time by closing your account, subject to your payment obligations.

8.3 Effect of Termination

Upon termination, all outstanding payments become immediately due. Sections related to confidentiality, intellectual property, disclaimers, limitations of liability, and dispute resolution will survive. We will delete your Customer Content within 30 days of termination, unless we are required by law to retain it.

9. Warranties; Disclaimer

9.1 Limited Warranty

Accountack warrants that its Services will substantially perform as described in any applicable documentation, under normal use, during the Term.

9.2 Disclaimer

Except as expressly stated above, Accountack provides the Services “as is” and disclaims all warranties, express or implied, including those of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation or that our Services or Outputs will be accurate, complete, or reliable for your intended purpose.

10. Indemnification

10.1 Accountack’s Indemnification

We will defend and indemnify you against third-party claims alleging that our platform, as provided, infringes intellectual property rights—excluding claims arising from:

*   Your Input or Customer Content,
*   Unauthorized use or modification of the Services,
*   Integration with other products not provided by us, or
*   Any Customer Application.

In such cases, we may at our option (i) secure rights to continue use, (ii) modify or replace the Services, or (iii) terminate your access and refund any unused prepaid fees.

10.2 Your Indemnification

You agree to defend and indemnify Accountack, Accountack LLC, and our affiliates from any claims, liabilities, or costs (including attorneys’ fees) arising out of:

*   Your or your End Users’ misuse of the Services,
*   Any Customer Applications you build,
*   Your Input or violation of third-party rights.

10.3 Indemnification Procedure

The indemnified party must notify the other party promptly, provide reasonable cooperation, and allow full control of the defense. No settlement may be made without prior written consent unless it involves no liability or admission on the indemnified party’s part.

11. Limitation of Liability

11.1 Exclusion of Certain Damages

Except for cases involving gross negligence, fraud, or breaches of confidentiality, neither party will be liable for indirect, special, incidental, or consequential damages, including loss of profits, data, or goodwill—even if advised of the possibility.

11.2 Liability Cap

Except for indemnification obligations and gross misconduct, each party’s total liability under this Agreement will not exceed the total amount paid by you to Accountack in the 12 months preceding the event giving rise to the claim.

12. Trade Compliance

You must comply with all applicable export control and trade sanctions laws. The Services may not be used or exported (a) into any U.S.-embargoed country or (b) by any party subject to U.S. government restrictions. You must not submit to Accountack any data that is subject to export control classification without prior written consent.

13. Dispute Resolution and Arbitration

13.1 Binding Arbitration

All disputes or claims arising out of or related to this Agreement will be resolved by binding individual arbitration administered by the National Arbitration and Mediation (NAM), unless resolved earlier through informal negotiation.

13.2 Informal Resolution First

Before initiating arbitration, both parties agree to attempt to resolve the dispute informally by contacting the other party in writing. If unresolved after 60 days, either party may initiate arbitration.

13.3 Arbitration Process

Arbitration will be conducted remotely or in New Jersey, unless otherwise agreed. Each side will bear its own legal costs unless the claim is found to be frivolous. All proceedings will be held in English under NAM’s prevailing rules.

13.4 Class Action Waiver

All claims must be brought on an individual basis. Class actions, collective proceedings, and private attorney general actions are strictly prohibited.

13.5 Severability

If any part of this Section is held unenforceable, it will be severed and the remainder will continue in effect—unless doing so would allow class arbitration, in which case this entire section will be void.

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COOKIE POLICY

Cookie Policy for Accountack (Accountack LLC)

What Cookies Are

A "cookie" is a small data file placed on your device by a website to store information. These files often contain a string of characters or identifiers that uniquely recognize your browser or device, along with preferences or other information to improve user experience and functionality.

Cookies may be:

*   Persistent or session-based:
   *   Persistent cookies remain after you close your browser and are stored until they expire or are manually deleted.
   *   Session cookies are removed once your browser is closed.
*   First-party or third-party:
   *   First-party cookies are set by Accountack.
   *   Third-party cookies are set by external services or partners (e.g., analytics or advertising networks).

We also use similar tracking technologies, including web beacons, pixels, HTML5 Local Storage, and Flash cookies (LSOs).

How Accountack Uses Cookies

We use cookies and tracking technologies to:

*   Secure your information and accounts
*   Help you register and sign in
*   Recognize and remember your device across sessions
*   Understand usage patterns and improve platform functionality
*   Provide personalized experiences and recommendations
*   Measure campaign effectiveness and track referrals
*   Enable targeted advertisements in accordance with industry guidelines

Some cookies are placed by Accountack, while others come from partners (e.g., social media platforms, analytics providers, or advertising networks). These third parties may use cookies to deliver personalized content or ads based on your activity across websites.

We may also include tracking cookies in our emails to assess engagement and help us deliver more relevant information.

Types of Cookies We Use

| Category | Purpose |
|---|---|
| **Strictly Necessary Cookies** | These are essential for website functionality and cannot be disabled. They manage login sessions, form submissions, and user consent preferences. |
| **Functional Cookies** | These remember your settings (e.g., language, login details) and improve usability. |
| **Performance Cookies** | These allow us to track website performance, visit duration, and user interactions to optimize the user experience. |
| **Targeting/Advertising Cookies** | These are set by our advertising partners to build profiles of your interests and display personalized ads on other sites. |

**Examples of Strictly Necessary Cookies**

| Cookie Subgroup | Cookies | Type |
|---|---|---|
| Accountack.com | OptanonConsent, OptanonAlertBoxClosed | First-Party |

Sale of Personal Data (CCPA Notice)

As a California resident, you have the right to opt-out of the sale of your personal information. Some cookies collect data for advertising purposes, which may be considered a "sale" under California law.

*   You can opt out of these cookies by adjusting the cookie consent preferences on our website or enabling browser privacy settings.
*   If you have a browser plugin that signals a Do Not Track request, we honor that request as a valid opt-out signal.

For additional rights under CCPA, visit our [Exercise My Rights] page or contact us at support@Accountack.com.

Managing Your Cookie Preferences

Most browsers allow you to control cookies through settings. You can:

*   Accept or block cookies
*   Delete existing cookies
*   Set preferences for different types of cookies
*   Enable Do Not Track or similar features

Note: Disabling certain cookies may affect your experience or limit functionality on our platform.

Here’s a customized and professionally formatted version of the "Controlling Cookies" section for Accountack (Accountack LLC):

Controlling Cookies

At Accountack, we are committed to giving you control over your data and browsing experience. Please note that opting out of cookies or interest-based advertising does not eliminate ads — it only prevents them from being personalized to your interests. Additionally, if you delete cookies, switch browsers, or use a new device, your cookie preferences may need to be reset.

Managing Cookies on Accountack’s Website

When you visit our website, we may store cookies on your browser to remember your preferences, improve site functionality, and provide a more personalized experience. You can choose to manage your cookie preferences at any time by clicking the “Manage Preferences” link located at the bottom of our website.

Please be aware that disabling certain types of cookies may impact your experience and limit some features or services we offer.

Browser and Device Settings

Most internet browsers accept cookies by default. However, you can usually modify your browser settings to:

*   Block or delete cookies
*   Notify you when a cookie is set
*   Prevent the storage of cookies altogether

If you use multiple browsers or devices, you will need to update your settings individually for each one.

Mobile devices often include options to limit ad tracking or reset advertising IDs in your system settings.
Please check your device’s help center or privacy settings to learn more.

Resources for Cookie Management

For detailed guidance on how to manage and delete cookies, visit:

*   All About Cookies
*   About Cookies
*   Wikipedia: HTTP Cookie

*Note: Accountack has no affiliation with the websites above and is not responsible for their content.*

Managing Flash Cookies

Flash cookies (also known as **LSOs**) are stored differently than browser cookies and may not be cleared using standard browser tools. To manage or block Flash cookies, visit the Adobe Flash Player Settings Manager

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Disclaimer and Engagement Terms

Disclaimer

The information provided by Accountack, including AI-generated responses, automated reports, and financial dashboards, is for informational purposes only and should not be considered legal, tax, accounting, or financial advice. You should consult with qualified professionals before making any financial decisions or filing any legal or regulatory documents.

Accountack does not guarantee the accuracy, completeness, or reliability of any AI-generated output or content. You are solely responsible for reviewing and validating all outputs before use.

Engagement Terms

By using Accountack’s Services, you acknowledge and agree that:

*   You are at least 18 years of age and have the authority to enter into this Agreement.
*   You will use the Services in compliance with all applicable laws and regulations.
*   You are responsible for maintaining the security of your account credentials.
*   Accountack may update these terms from time to time, and continued use of the Services constitutes acceptance of the updated terms.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your privacy rights, please contact us at:

Accountack LLC
support@Accountack.com

We will respond to your inquiry as soon as reasonably possible and in accordance with applicable law.